24/7 Support

Always ready to help and support your needs


Support for existing customers and services only

STN’s dedicated team is at your disposal ready to help and support your needs. In case you require additional service or would like to change the existing service, please contact our Sales team.





Talk to NOC team for immediate support

+ 386-1-527-24-55 / 56


Open a support ticket by sending an email

noc@stn.eu


Upgrade your service by contacting our sales team

sales@stn.eu



We are here for you




WHY A 24/7 SUPPORT CUSTOMER SERVICE?

The Teleport and Broadcasting services are delivered to the customer in real time on a continuous basis and the slightest problem with their quality will be immediately noticed by the customer. That’s why STN is ensuring a 24/7/365 customer support team working to quickly resolve any eventual problem the customer might experiences with the received services. Fast and diverse support service is included as standard option in all services provided by STN.



WHAT IS THE BEST WAY TO CONTACT SUPPORT?

Most customers like to contact the support team over the phone line and get a personal real time assistance concerning their issue. However, the inflexibilities of the phone communication in transferring information about a complex issue make an email support more suitable. In both cases our support team will respond immediately and at least give you progress updates if the nature of reported issue requires more time then usually expected.



Hello,
Our website uses cookies to ensure interactivity.

If you have any problems with our cookies, please decline them now.

Read all about our cookie policy here.

If you are interested in receiving occasional notices, you can sign-up to our newsletter here.

     or close message.